Frequently Asked Questions

Frequently Asked Questions

Administration & Membership

  • Would you like to improve membership renewal processes and go electronic, saving time, effort, and money?

    this is the answer to the question

  • Would you like your members to pay for their renewal online?

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  • How could you offer facility for members to reward staff through a staff gratuity fund?

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  • How do you allow top up online for levy and notify when running low?

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  • What tools does Elite have to quickly communicate with your members.

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  • Do you utilise Elite to manage sales enquiries?

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  • Do your documents (event forms, letters, statements) have your club logo embedded?

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  • Do you have an up-to-date picture stored on the customer record?

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  • Do you know who is using your club and how often?

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  • If you allow Direct Debit, would bank validation help?

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Accounts and Audit

  • Do you post revenues into account systems manually?

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  • Are all your analysis codes pointed to give an accurate Weekly Sales Report?

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  • Do your staff login to PoS using a staff card / wristband?

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  • Does your Cashing Up and End of Day procedure work for you?

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Golf

  • Copy Do you have Member Guest Variants available?

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  • Copy Do you have Member Guest Variants available?

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  • Copy Do you offer green fee promos online and consider not to use 3rd party resellers?

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  • Does stock taking take time, would you consider wireless scanner?

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  • Do you offer a loyalty points-based system to encourage customer participation and spend?

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  • Do you send notifications to booked activities for closures or venue changes etc?

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  • Do you sell and control gift vouchers through the Elite system?

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  • Do you have a digital notice board to publish course status?

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  • Would it be useful to let customers top up their range cards online?

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  • Do you let members cancel or modify their online bookings?

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Food & Beverage

  • Do you update your prices for bar and retail in advance of price change dates?

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  • Do you provide the function for members to book for upcoming events?

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  • Do you utilise tablets for ordering in an F&B operation?

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  • Will it be useful for customers and members to order on course in advance?

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  • Would it be beneficial to use an online ordering system?

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Point of Sale

  • Are your credit card terminals integrated to Elite, saving manual transactions and errors?

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  • Do you save receipts against the customer record and allow them to view online?

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Access Control

  • Do you have limitations of where customers can go in your building?

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EliteLive Online

  • Do you have online top up of Levy accounts?

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  • Do you have a visitor sign up and opt in process?

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