Crediting Back a Group Booking
If you need to credit back/refund a Group Booking, from the Retail Point of Sale Screen:
Select Bookings. The Booking Screen will now appear. Locate the booking you wish to credit back and open the booking as below.
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At the top of the screen there is an option called F9 Credit. Select this option and the following message will be displayed.
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Select Yes. You will then be returned to the Point of Sale screen with the refund transaction for the Group Booking.
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This can then be paid off by the payment method you wish to return the money to the customer.